Constituent intake
Provide your contact details and a summary of the municipal issue. Caseworkers advocate directly with city agencies on your behalf.
Practical logistics
Visiting our district desk
Review arrival guidance for our storefront location, municipal helpline routing for urgent street repairs, and necessary documentation for casework sessions.
Transit and accessibility
Municipal emergency dispatch
Casework documentation
Maple Street station serves bus lines 12 and 14 with a stop directly opposite. Street level entry features a zero-step ramp and automated doors.
For active water main ruptures, fallen tree limbs, or immediate utility emergencies, contact city operations at 311 before filing casework.
Bring utility bill notices, agency correspondence, or permit reference numbers to drop-in hours to help staff expedite agency inquiries.